Frequently Asked Questions

The service, what it covers, and your authorization.

What is available today?

The free check covers 10 data broker and people-search sites. Planned Managed Removal is $9.99/month or $99.89/year for submitting supported removal requests on your behalf under signed authorization. Paid fulfillment is not yet operational. Coverage is limited to the brokers and methods we support and disclose.

What happens each month?

We find broker contacts and submit supported removal requests on your behalf. Annual billing includes the same monthly service. A monthly period does not mean every broker receives a new request each month; prior submissions and broker procedures determine which requests are appropriate. See the service agreement for the detailed scope. Work requires a current signed authorization and an eligible paid subscription.

What do scan results mean?

A possible match is based on a name and location search and needs your review. A no-match result does not prove that your information is absent. Some sites cannot be checked because of access limits or errors.

Which sites does the free scan check?

Spokeo, BeenVerified, Whitepages, Intelius, MyLife, FamilyTreeNow, PeekYou, Radaris, TruePeopleSearch, and FastPeopleSearch. See current coverage.

Can I subscribe now?

The homepage provides subscription setup at $9.99/month or $99.89/year. Paid fulfillment is not yet operational. The intended purchase flow requires email and identity verification and a signed authorization before payment. Starting setup or paying does not prove broker work has begun. If you need help with an existing purchase, contact [email protected].

Does a signed authorization submit requests?

No. It records your permission. It does not mean that any broker request has been submitted, accepted, or completed. A submitted request is not confirmation of removal, and brokers may require you to verify directly.

What information is requested during onboarding?

The onboarding process requests your legal name, aliases, address history for ten years, phones, emails, date of birth, and state. Email verification and Stripe Identity document/selfie verification are required. Phone numbers are collected for broker matching; text-message verification is not required. Do not send ID images. If a broker needs ID, provide it directly to that broker.

Can I withdraw permission?

Use Manage authorization and verify your account email to revoke authorization and withdraw electronic consent. Revocation stops new actions requiring your authority; previously submitted requests cannot be undone here. Full revocation also stops future subscription renewals. The account confirmation distinguishes a confirmed cancellation from one queued for retry. Revocation alone does not create a refund; applicable rights remain unaffected. You can also cancel renewal without revoking authority through the billing portal or email support.

Is removal guaranteed?

No. Brokers control their responses and may require direct verification. Data can reappear. No paid coverage count is claimed before the broker list and workflows have been validated.

How do I get help?

Email [email protected]. Do not include ID images or sensitive identity details in your message.

Run a free scan